Services / Website Maintenance & Support
Ongoing Support

Your website shouldn't be left on its own after launch.

Content changes, technical issues, and new needs continue to come up after a website goes live. Website Maintenance & Support keeps someone in your corner to handle them — whether or not we built or host the site.

ONGOING SUPPORT WEBSITE CHANGES TECHNICAL CARE
Ongoing website maintenance and support, visualized
What Maintenance Means

A website keeps changing after it launches.

New pages, updated content, a plugin that needs attention, a form that stops working — none of it should mean starting a search for a new developer. Website Maintenance & Support gives your business a dependable place to bring these things as they come up.

Content changes New pages, updated copy, and new sections
Troubleshooting Plugin conflicts, WordPress issues, broken layouts
Functionality changes Forms, integrations, and features that need updating
Performance issues A site that has slowed down or feels less responsive
Design adjustments Small refinements as the business and its needs evolve
Support Options

Support that fits how often your website changes.

Each plan includes Managed Hosting plus hands-on website support, with more included support time as your website needs grow.

Plan 01

Essential Support

Dependable ongoing care for businesses that need occasional website changes and technical help.

Monthly rate
$99/month
Managed Hosting included
WordPress core & plugin updates
Backups, security & monitoring
Routine troubleshooting
Content, text & image changes
Small layout adjustments
Up to 1 hour of hands-on support each month
Get Essential Support
Plan 03

Expanded Support

For active websites that need more frequent changes, deeper troubleshooting, and ongoing technical attention.

Monthly rate
$299/month
Everything in Ongoing Care
Up to 4 hours of hands-on support each month
More substantial content and layout changes
Broader WooCommerce support
Deeper troubleshooting
Ongoing functionality improvements
Periodic website improvement review
Get Expanded Support

Managed Hosting is included with every Maintenance & Support plan when hosted with Stone Cliff Digital. After signup, we'll review your website and contact you with the information needed to complete setup or migration.

Plans are available for eligible WordPress websites. Pre-existing security issues, major technical problems, custom development needs, or other work outside normal maintenance may require a separate quote.

Not sure which plan is right for you? Talk with us →
What We Can Help With

Hands-on support for what your website needs next.

Hands-On Care

One team for whatever the website needs next

From a single content update to a broader functionality change, requests move through the same team that understands the site.

Ongoing website support and technical care
01

Content & Page Changes

Updates, new sections, images, and page content.

02

Troubleshooting

Broken layouts, errors, plugin conflicts, and unexpected behavior.

03

Forms & Integrations

Updates and troubleshooting for forms and connected tools.

04

Design & Layout Adjustments

Refinements to existing pages, sections, and responsive layouts.

05

WooCommerce Support

Routine help with products, store settings, and ecommerce functionality.

06

Performance Improvements

Investigating slowdowns and improving website performance.

07

Functionality Improvements

Adjustments and enhancements as the website's needs evolve.

Specific services and included support vary by plan.

Wherever It's Hosted

Host with Stone Cliff Digital, or stay where you are. Maintenance & Support works either way.

Every Maintenance & Support plan includes Managed Hosting when your website is hosted with Stone Cliff Digital. Prefer to keep your current hosting provider? Eligible WordPress websites can still receive Maintenance & Support after an initial review.

With Stone Cliff Digital

Managed Hosting included

Hosting, backups, monitoring, routine WordPress care, and hands-on support under one plan.

Hosted Elsewhere

Support still available

We review the website and hosting environment first to make sure we can support it properly.

How Ongoing Support Works

A clear process for every website request.

Send us what you need. We'll review it, take care of the work, and make sure everything is working properly.

  1. 1

    Request

    Tell us what you'd like changed or looked at.

  2. 2

    Review

    We review the request and determine what's needed.

  3. 3

    Work

    We make the approved changes or address the issue.

  4. 4

    Check

    We make sure everything is working as expected.

  5. 5

    Complete

    We let you know when the work is finished.

Proactive Care + On-Demand Support

We maintain the website behind the scenes. And we're here when you need us.

Proactive Care

WordPress core & plugin updates
Website uptime monitoring
Routine health checks
Backup oversight

On-Demand Support

Troubleshooting & issue resolution
Content & page changes
Forms & integration assistance
Design & functionality adjustments
As Your Business Evolves

Your website can grow with your business.

New services, new content, changing products, and evolving functionality are part of running a business. Ongoing support gives you a team to help keep your website moving with it.

01 Expand Add pages, services, products, and content.
02 Adapt Adjust layouts, forms, integrations, and functionality.
03 Improve Refine the website as needs and opportunities change.
04 Support Address issues and unexpected needs along the way.
FAQ

Common questions about Website Maintenance & Support.

Keep Moving Forward

Keep your website moving forward.

Tell us what your website needs — a change, a fix, or ongoing support. We'll help you figure out the right level of care.